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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nate Sams

September 27, 2024

5  out of  5
rating by Nate Sams
"Thank you to Zeb Hall, for making the process of getting insurance for both my vehicles an easy and smooth process!"
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Brian Neal

September 1, 2024

5  out of  5
rating by Brian Neal
"I love how personable the staff is everytime you call. You always feel like family. Awesome agency!"
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Oran Van Skyock

August 30, 2024

5  out of  5
rating by Oran Van Skyock
"Peyton Vanwinkle was great with helping me set up my renter’s insurance and dealing with my claim. Couldn’t have done it without him."
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Ms. Shelli Telker-Walton

July 9, 2024

5  out of  5
rating by Ms. Shelli Telker-Walton
"Thank you Zeb Hall for all your help combining our families policies! We have much more coverage at a more affordable monthly rate! Many thanks and I look forward to working with you on all our insurance needs!! Great job!"
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Jessica Herzner

June 28, 2024

5  out of  5
rating by Jessica Herzner
"Mindy Neal was a great help! She provided speedy and friendly customer service."
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Chad Thorngate

June 6, 2024

5  out of  5
rating by Chad Thorngate
"Rick and his team at State Farm are incredible. He's been my insurance agent for several years, but recently confirmed why he's the best. I had some storm damage (siding/roof) and the State Farm claims process/reimbursement was the smoothest ever. Rick and & his team were fast and super communicative. I highly recommend him if you're looking for more personalized service from your insurance agent!"
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Cheryl Birkenhauer

May 31, 2024

5  out of  5
rating by Cheryl Birkenhauer
"I use Josh Birkenhauer as my agent. He is consistently looking for better deals for me. He listens to what I need for my home, car, and other insurance needs. If you are looking for an agent that always makes your insurance needs his top priority, he is your guy."
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Vickie Sturgill

May 30, 2024

5  out of  5
rating by Vickie Sturgill
"I worked with Chelsea Jean on getting insured through State Farm! This was the lowest quote I was given and included renters insurance! She was super professional and a delight to work with. I look forward to being insured with State Farm for many years to come!"
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Parker Neher

May 28, 2024

5  out of  5
rating by Parker Neher
"I am a new customer and Peyton VanWinkle was nothing but kind, communicative, and efficient when assisting me in making the switch to State Farm. I would highly recommend Peyton VanWinkle for all of your insurance needs! I look forward to working with him for the foreseeable future. Thanks Peyton!"
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Marley McCormick

May 28, 2024

5  out of  5
rating by Marley McCormick
"I use Peyton Vanwinkle at Rick Verst-State Farm for all of my personal insurance needs. He is simply the best! He is personable, efficient and gets you the best deal! I will continue to use Peyton at State Farm when my insurance needs grow as I trust him."
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Ashley rozzo

May 2, 2024

5  out of  5
rating by Ashley rozzo
"Cooper was so great to work with! So knowledgeable and patient with me. Highly recommend!"
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Sabrina Holtmann

April 29, 2024

5  out of  5
rating by Sabrina Holtmann
"Love my life insurance policy, Casey is fantastic to work with!"
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PMM Corp 2

March 4, 2024

5  out of  5
rating by PMM Corp 2
"This insurance office from Ohio of the State Farm Insurance l, with Josh, helped me with adding a mortgagee for one of my investment properties. The speed was so wonderful to the point that surprised me. Among so many bad services that i got from many large companies - e.g. wireless carries ... just a few days ago - routed me to the outside US who did not know any aspects of my needs. I was on their holds & twists for hours for trying to solve minor problems that i had. Again, please give more business to a company like State Farm who hires US citizens to service US citizens - not hire non US citizens from other side of the world."
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debbie

March 1, 2024

5  out of  5
rating by debbie
"Chelsea has been super helpful in quoting all of our policies and letting us no exactly what we need. Great customer service. Thank you"
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Gina Cason

February 29, 2024

5  out of  5
rating by Gina Cason
"Shout out to Chelsea, she made switching all my policies over so easy! Thanks so much!"
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Jordan Wallace

February 29, 2024

5  out of  5
rating by Jordan Wallace
"I had the pleasure of working with Peyton VanWinkle to secure my entire families life insurance policies! He was professional, and quick. He answered all of my questions, and made the process stress free!"
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Stephanie McGraw

February 6, 2024

5  out of  5
rating by Stephanie McGraw
"Joe was super helpful in bundling my home and auto. I was able to get much better coverage for around the same amount I was paying my previous insurance company. Thanks!"
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Anjela Tilford

February 6, 2024

5  out of  5
rating by Anjela Tilford
"Tanner was so kind in helping me navigate everything with a recent claim. Everyone in the office is so kind and knowledgeable. Can’t recommend them enough!"
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DeMarket

February 5, 2024

5  out of  5
rating by DeMarket
"Good offers"
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Anna Pate

January 31, 2024

5  out of  5
rating by Anna Pate
"I was recommended to this company from a relative of mine at a time where I desperately needed the change. Chelsea McClure spent time and her knowledge to help me understand how much she could help me with better coverage and lower payments. Even as I looked at her, probably a few times, with a confused look, she started over till I got it. She helped me put my life back in order with my cars and rental insurance. Plus, life polices added still kept me way lower then what I was paying before. Her kindness was so refreshing and welcomed."
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Lennie Helms

January 22, 2024

5  out of  5
rating by Lennie Helms
"Natalie is just the BEST!!! Anytime I call or email with any questions she's so very helpful in helping me get the answers. She works extremely hard at making sure my rates are as low as possible and that my coverages are at the maximums. Natalie is super sweet and very kind anytime I have spoken with her. I have and will continue to recommend Natalie and Rick Verst group to friends and family. Keep up the great work Natalie!!!"
We responded:
"Thank you for the kind words, Lennie! We are glad Brooke could get you signed up with better coverage and a great rate. We look forward to taking care of you and your insurance needs for years to come!"
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Craig Bennett

November 21, 2023

5  out of  5
rating by Craig Bennett
"I have had the pleasure of working with Natalie Byrd at Rick Verst - State Farm in Oxford, Ohio, and I cannot express enough how impressed I am with the level of service she provided. Natalie is not only kind, thoughtful, and knowledgeable about insurance processes and claims, but she also possesses an exceptional ability to make the intimidating world of insurance feel manageable. Her genuine care for clients is evident in the way she listens attentively and communicates with a reassuring sense of control. Navigating insurance can be daunting and even a bit scary, but Natalie's professionalism and support create an environment that instills confidence. What sets her apart is not only her expertise but also her willingness to make adjustments to policies in the best interest of the client. I wholeheartedly recommend Natalie Byrd to anyone seeking first-class service. She is truly remarkable, and I am confident that others will have an equally positive experience under her guidance."
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Donna Lell

October 10, 2023

5  out of  5
rating by Donna Lell
"My husband and I have been clients for over a year. This morning. I had a wonderful experience with Natalie. She was kind, knowledgeable, professional and PATIENT! Natalie answered all of my questions, explained everything I needed to know. We bought a new car for our adult grad student granddaughter yesterday. The vehicle is in my name. We will transfer it to her name when I receive the title in a few weeks. I was concerned about getting the car insured immediately. I didn’t like the lackadaisical information we received from my granddaughter’s agent. Natalie allayed my fears. The new car is added to our current policy along with our three other vehicles, Please give Natalie my sincere thanks for her help and kindness! Thank you! Donna Lell"
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Scott Brooks

October 5, 2023

5  out of  5
rating by Scott Brooks
"Statefarm saves me a significant amount of money compared to allstate. Thanks Rick Verst"
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Adriel W

September 11, 2023

5  out of  5
rating by Adriel W
"I cannot say enough good things about Rick Verst State Farm, especially Natalie! I was involved in an accident shortly after switching my policy to their office. Natalie has gone above and beyond to help and advise me. I greatly appreciate her professionalism and willingness to go the extra mile in what is already a stressful time for me!"
We responded:
"Adriel, thank you for the wonderful review! We love to hear that Natalie was able to assist and guide you through the claims process. We know it can be a stressful time and are glad you felt confident in our care of your policies. We look forward to continuing to care for you and insurance policies into the future! "