Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Craig Bennett

November 21, 2023

5  out of  5 rating by Craig Bennett
"I have had the pleasure of working with Natalie Byrd at Rick Verst - State Farm in Oxford, Ohio, and I cannot express enough how impressed I am with the level of service she provided. Natalie is not only kind, thoughtful, and knowledgeable about insurance processes and claims, but she also possesses an exceptional ability to make the intimidating world of insurance feel manageable. Her genuine care for clients is evident in the way she listens attentively and communicates with a reassuring sense of control. Navigating insurance can be daunting and even a bit scary, but Natalie's professionalism and support create an environment that instills confidence. What sets her apart is not only her expertise but also her willingness to make adjustments to policies in the best interest of the client. I wholeheartedly recommend Natalie Byrd to anyone seeking first-class service. She is truly remarkable, and I am confident that others will have an equally positive experience under her guidance."

Donna Lell

October 10, 2023

5  out of  5 rating by Donna Lell
"My husband and I have been clients for over a year. This morning. I had a wonderful experience with Natalie. She was kind, knowledgeable, professional and PATIENT! Natalie answered all of my questions, explained everything I needed to know. We bought a new car for our adult grad student granddaughter yesterday. The vehicle is in my name. We will transfer it to her name when I receive the title in a few weeks. I was concerned about getting the car insured immediately. I didn’t like the lackadaisical information we received from my granddaughter’s agent. Natalie allayed my fears. The new car is added to our current policy along with our three other vehicles, Please give Natalie my sincere thanks for her help and kindness! Thank you! Donna Lell"

Scott Brooks

October 5, 2023

5  out of  5 rating by Scott Brooks
"Statefarm saves me a significant amount of money compared to allstate. Thanks Rick Verst"

Adriel W

September 11, 2023

5  out of  5 rating by Adriel W
"I cannot say enough good things about Rick Verst State Farm, especially Natalie! I was involved in an accident shortly after switching my policy to their office. Natalie has gone above and beyond to help and advise me. I greatly appreciate her professionalism and willingness to go the extra mile in what is already a stressful time for me!"

Dieselman 472

May 12, 2023

5  out of  5 rating by Dieselman 472
"Rick was awesome, his knowledge and personality were exceptional. I recommend him highly!"

Tommy Fox

April 23, 2023

5  out of  5 rating by Tommy Fox
"Great place to do business with. Thanks everyone at State farm"

Laura Birkenhauer

February 6, 2023

5  out of  5 rating by Laura Birkenhauer
"We wouldn't trust anyone but Rick and his team for our family's insurance needs! The Oxford office staff is the best - friendly, knowledgeable and great service."

Paul G Mains

February 6, 2023

5  out of  5 rating by Paul G Mains
"Josh is like my personal "Jake" from State Farm! This bunch is always enthusiastic to assist me with all of my insurance needs! They are a breath of fresh air compared to most agencies, who are typically boring and not enthusiastic to help you! 5 stars for Rick Verst State Farm!"

Judy Ward

February 2, 2023

5  out of  5 rating by Judy Ward
"Very professional and kind as well as knowledgeable Helped me with better coverage and less money for it. Very grateful and highly recommend them."

Robin Clark

January 21, 2023

5  out of  5 rating by Robin Clark
"Well educated staff with great experience in all their selected fields. Friendly and comforting service even in difficult times, Rick Verst and he's team always pulled through! A special thank you to Chelsea McClure with her friendly and can do attitude, I couldn't ask for a better person to walk me through my whole process again!"

Dr. “Drcrocsalot” Crocsalot

December 28, 2022

5  out of  5 rating by Dr. “Drcrocsalot” Crocsalot
"Quick and easy coverage swap."

Kristi Barrett

December 20, 2022

5  out of  5 rating by Kristi Barrett
"Thank you so much Brooke for saving us money we would highly recommend you"

Dawn Crouch

December 20, 2022

5  out of  5 rating by Dawn Crouch
"Brook was amazing helped me through the whole process of switching over"

Howie Tee

December 16, 2022

5  out of  5 rating by Howie Tee
"To Whom It May Concern, I inquired from a co-worker, Alex Di Tullio, about which insurance company he was going through due to my current insurance company, AAA, raising the price $262 from last year. Knock on wood, I have not been in any accidents or have had any speeding tickets while I was w/this insurance company since late 2016 going into 2017. I called State Farm today, December 15, 2022, & wanted to get a quote to see if your insurance company would be able to beat what I was currently paying for full coverage on 2 vehicles. I was pleasantly responded to by one of your employees, Ms. Brooke Weihl, on the phone. Ms. Weihl was very professional & answered all of my questions along w/being very polite & sweet. It was honestly a breath of fresh air to be able to speak w/someone who was very polite & had great mannerisms. I would say she was like a diamond in the ruff due to not seeing such things along w/her pleasant demeanor in this day & age. In the future if anyone asks who I have my insurance through, I will definitely refer them to your company, State Farm, & recommend them asking for Ms. Brooke Weihl & let them know that I had the pleasure of speaking to her along w/a great experience. If we had more people like her in this world, it would be a better place! Thanks again for this experience Ms. Brooke Weihl, & keep up the great work! This company is lucky to have someone like yourself w/their establishment. Sincerely, Howie"

Brandon Weihl

December 7, 2022

5  out of  5 rating by Brandon Weihl
"I was assisted by Brooke when looking to add coverage for an engagement ring on very short notice. She answered all of my questions and made the whole process seamless; all I had to worry about was the proposal!"

Amy Moser

November 19, 2022

5  out of  5 rating by Amy Moser
"I have been a State Farm customer since I bought my first car many years ago, and have been with Rick Verst State Farm since moving to Oxford almost 10 years ago. I now have both car and homeowners insurance with them. I have always been satisfied with the services and advice I have received from the agents there. In particular, Natalie Byrd has been extremely helpful. She responds to my questions quickly, with kindness. I can always depend on her to take care of all of my insurance needs. She definitely goes above and beyond to ensure I have everything I need, when I need it! In addition, I have been very satisfied with the insurance rates and the app is easy to use and has saved me several times when I needed my insurance or vehicle information but was not in my car."

Alecia Watson

November 8, 2022

5  out of  5 rating by Alecia Watson
"Fast and easy to switch. Saved me almost $2400 a year on home and auto policies!!"

Cathy McQueen

October 27, 2022

5  out of  5 rating by Cathy McQueen
"I recently switched to State Farm Insurance and Chelsea McClure made the transition very easy. She is very professional and polite. I wish all the representatives I encounter were like Chelsea. She is very knowledgeable and took the time to make sure I understood the clauses of the insurance."

savana west

October 26, 2022

5  out of  5 rating by savana west
"By far the easiest and friendliest agents to work with! Especially Tanner. Super nice and always helps when I need it!!"

Samantha Brown

October 26, 2022

5  out of  5 rating by Samantha Brown
"I recently had a quote done by Chelsea to see if I could get better and cheaper insurance and she definitely delivered. She is saving me so much more per month and I couldn’t be happier! She was very knowledgeable and such a pleasure to deal with!"

Jeongwoong Jay Noh

August 24, 2022

5  out of  5 rating by Jeongwoong Jay Noh
"I've been using Rick Verst-State Farm for three years. Most of the employees who work in this office are friendly. But among them, Natalie Byrd is the best. She is very kind and friendly to everyone. If you need help, go find Natalie. She will help you with her best."

Richard Mincher

August 13, 2022

5  out of  5 rating by Richard Mincher
"Brooke was more than helpful during this process she must be a very valuable to your company I rate her a 10 out of 10 thank you Brooke."

Mary Fitzgerald

August 11, 2022

5  out of  5 rating by Mary Fitzgerald
"Thanks to Rick and Natalie for all of their flexibility and quick response!"

Marc Eisenberg

August 9, 2022

5  out of  5 rating by Marc Eisenberg
"Natalie was fast, efficient, knowledgeable and friendly. The office set me up with renters insurance in 15 minutes. Very good job!"

Rachel Black

August 4, 2022

5  out of  5 rating by Rachel Black
"Joe Miller is amazing!! I was stressing and he literally walked me through the process! If I could give him 10 stars I would!! Thanks for making my switch to State Farm amazing Joe!!! You are what customer service is all about! I highly recommend Joe Miller!"